Community Guidelines

Last Updated: January 16, 2024

Element3 Health, Inc. d/b/a Grouper, a Delaware corporation (the “Company” or “we”) wants people to feel safe when using groupworks.com, element3health.com,  hellogrouper.com, and any other content, functionality, and services offered on or through any associated sub-domains (collectively, the “Website”).  For that reason, we’ve developed a set of Community Guidelines, outlined below.  Content not meeting our Community Guidelines may be removed.

General

1. Be Respectful.  People use the Website to share their experiences and to discuss issues that are important to them.  This means that you may encounter opinions that are different from yours.  Please respect other people’s views and beliefs and consider your impact on others when making your contribution.  To help balance the needs, safety, and interests of our community we may remove certain kinds of sensitive or offensive content.  We do not tolerate any type of hate speech.

2. Be Focused On Inclusivity And Social Recreational Activity Rather Than Religion And Politics.  There are plenty of other forums for politics and religion.  The Website is not designed for groups whose primary activity is the promotion of one religion, political party, or political candidate.

3. Be Authentic.  By joining the Website, you agree to use your authentic name and identity.  Those misrepresenting themselves will be asked to promptly update their profile or their account will be disabled.

4. Share Only What You Have The Right To Do So.  Before sharing content on the Website, please be sure you have the right to do so.  We ask that you respect copyrights, trademarks, and other legal rights.  You may also not publish the personal information of others without their consent.

5. Be Safe.  We remove content, disable accounts, and work with law enforcement when we believe there is a genuine risk of physical harm or direct threats to public safety.  If you see something inappropriate or potentially unsafe, contact help@groupworks.com AND your Group’s (as defined below) leadership.

6. Be Proactive.  Each group has their own leader/moderator who is responsible for making sure content published within their Group follows community guidelines and their Group’s standards.  If you have questions regarding the appropriateness of content, contact your Group’s leadership.

7. Be Relevant. We want you to share with your community, however you should only share content that is related to your Group’s interests and purpose. If you have any questions about what is relevant or appropriate, contact your Group’s leadership.

Groups

1. The Company is built around the concept of individuals sharing their knowledge, passions and experience within and through both on-line and off-line volunteer-run organizations known as “Groups.”

2. Any user may organize a Group on the Website by applying to the Company for administration rights, which will be granted at the Company’s discretion subject to the user agreeing to comply with the Company’s Terms of Use, Privacy Policy, and these Community Guidelines.  A user authorized to administer a Group is known as a “Group Administrator” for purposes of these Community Guidelines.

3. A Group Administrator is a “Group Leader” on the Website and may designate other Group Leaders with group administration privileges.

4. Group Leader privileges include but are not limited to the ability to add and remove members to the Group, store data related to group activities and members, author event notices, and send email and SMS (“texts”) communications to Group Members.

5. A Group Leader may not speak or attempt to speak in the voice of, or post content as though it was coming from an authorized representative of an outside brand, entity, or organization, unless he or she is in fact so authorized by the Company.

6. A Group Leader should make clear that his or her Group is not an official, or officially sponsored, organization acting on behalf of a particular outside entity or establishment, such as a shop or commercial trade association, unless the Group is in fact officially sponsored and/or is acting on behalf of an outside entity.

7. Content posted by Group Leaders and Group Members is viewable by anyone within the Group and may be made visible to members of other Groups or the public upon the decision of a contributor of the content.

8. A Group Administrator has the responsibility of deleting any group content or terminating communication that is not consistent with the Terms of Use, Privacy Policy and these Community Guidelines and/or reporting this to help@groupworks.com immediately upon becoming aware of such non-compliant use or content.

9. A Group Administrator has the right to delete content for reasons, that, in its judgment, does not conform with the Group’s identity or goals, subject to the ultimate control of the Company.

10. The Group Administrator and Group Leaders are required to restrict access to a Group as necessary to comply with the Terms of Use and the Privacy Policy.

11. Each Group Administrator and Group Leader represents that he or she has reviewed, and agrees to be bound by the terms of these Community Guidelines.

12. The Company reserves the right to terminate any Group’s access to the Website for any violation of these Community Guidelines, the Privacy Policy, or the Terms of Use.

Group Management

1. Names and Addresses

1. Group names, descriptions, web addresses and contact information must accurately reflect the nature and content of the Group.  We may require the Group Administrator to change the Group name, description, web address and/or contact information.  We may revoke the administrative rights for any Group that fails to meet this requirement.
2. Group Member names, email addresses and other information may be added to Group Member lists by Group Leaders and used to communicate with members about activities related to the group, provided the Group Leaders have permission from their Group Members to do so.
3. Group Member names, email addresses and other information may be made available to other Group Members of their own group by Group Leaders, provided the Group Leaders have permission from their Group Members to do so.
4. A Group Administrator or Group Leader, prior to or immediately upon adding Group Members’ email addresses to a Group, must communicate to the Group Members that at any time they can (i) make adjustments to the type and frequency of email and other forms of communication sent to them by changing their settings on the Website, or (ii) end all communication from the Group or any other source via the Website by sending their request to help@groupworks.com or having the Group Administrator or Group Leader do so.
5. Groups should identify themselves in a manner that
   1. Does not consist solely of generic terms (e.g., “quilting” or “pickleball”).
   2. Uses proper and grammatically correct capitalization and may not include all capitals, except for acronyms.
   3. Does not use character symbols, such as excessive punctuation and trademark designations.
   4. Does not include superfluous descriptions or unnecessary qualifiers.
   5. Does not mislead others into believing that the Group is an official group representing the subject matter if the Group is not in fact such an official group.
   6. Does not violate the rights of any other person or entity.

2. Collection of Data

1. If a Group collects data directly from its members, the Group Administrator must make clear to its members that such information is being collected by the Administrator on behalf of the Group and not on behalf of the Company. A Group or Group Administrator should only collect data that is relevant to the Group’s on-line or off-line activities, and only to the extent that it helps the Administrator perform their coordinating role.
2. The Group Administrator must obtain user consent for the use of content and information collected.  Regardless of how information and content is obtained from users, the Group Administrator is responsible for securing all necessary permissions to reuse member content and information.
3. Group Administrators and anyone acting on their behalf may not collect users’ content or information, or otherwise access the Website, using automating means (such as harvesting bots, robots, spiders, or scrapers) without the Company’s permission.
4. If the Group Administrator makes or authorizes a call-to-action, any information obtained in the course of such call-to-action may only be used to provide the service associated with the call-to-action.  Any other use of users’ information must be expressly authorized by the user.

3. Tagging.  Group Administrators may not and should not encourage users to tag content inaccurately (for example, by tagging individuals in photos who are not in such photos).

Group Features

1. Branded Content

1. Groups may not feature branded content without our express authorization.
2. If branded content is permitted, Groups must comply with all applicable laws and regulations, including by ensuring the proper posting of all necessary disclosures, such as disclosures need to indicate the commercial nature of content.

2. Offers

1. If you create an offer, you must follow the following rules:
   1. Offers must be available for a limited time.
   2. You may only run an offer if you are the merchant or the manufacturer of the product or service you are promoting.
   3. You must clearly and prominently disclose any restrictions on your offer (such as expiration date or any limitations).
   4. You are responsible for ensuring that your offer complies with the terms of these Community Guidelines, the Terms of Use, and the Privacy Policy.  Offers are subject to many regulations, and if you are not certain that your offer complies with applicable law, consult with an expert.

3. Promotions

1. If you use the Website to communicate or administer a promotion (such as a contest or a sweepstakes), you are responsible for the lawful operation of that promotion, including:
   1. The official rules.
   2. Offer terms and eligibility requirements.
   3. Compliance with application rules and regulations governing the promotion and all prizes offered (such as registration and obtaining necessary regulatory approvals).
2. Promotions on the Website must include the following:
   1. A complete release of the Company by each entrant or participant;
   2. Acknowledgment that the promotion is in no way sponsored, endorsed or administered by, or in association with, Company.

Group Content

1. The private sale of regulated goods or services (including firearms, alcohol, tobacco or adult products) is strictly prohibited without the Company’s express authorization.

2. Groups that promote or facilitate online gambling, games of skill or lotteries, including online casino, sports books, bingo, or poker are only allowed with the Company’s prior authorization.

3. Groups must not promote the sale of prescription pharmaceuticals.

4. Groups may not permit the posting or maintenance of false, misleading, fraudulent or deceptive claims or content.

5. Groups must comply with all applicable anti-spamming rules and regulations, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act and the Telephone Consumer Protection Act.
6. Groups must comply with the Privacy Policy and the Terms of Use.